What is a WhatsApp AI agent?
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A program connected to your WhatsApp Business number that reads customer messages and replies like a trained member of staff: it answers questions, sends prices and quotations, books and follows up, and passes the chat to a person when needed.
What is the best AI agent for customer service?
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The one that answers from your business data rather than general knowledge, works on WhatsApp where your customers already are, understands Arabic, Gulf dialect and voice notes, hands the chat to a person when it should, and lets you see every conversation. Those are what we build ours around, and you can test all of them by messaging our agent on WhatsApp.
How is an AI agent different from a chatbot?
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A chatbot follows a fixed menu of buttons and set replies. An AI agent understands what the customer writes or says, answers in its own words from your data, and takes actions: it sends a quotation, books, follows up, or calls in your team.
Does it reply in Arabic?
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Yes. It replies in Arabic or English, in the language the customer writes in, and understands Gulf dialect and voice notes.
Will it give customers wrong prices?
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It answers from your own data: services, packages and prices you manage in your admin panel. What it is allowed to say, and when it must hand over to your team, is set by you.
Can I try it before buying?
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Yes. The agent that answers the iDeveloprs WhatsApp is the same kind of agent we build. Message it and ask it anything.
Do you build AI agents for other uses?
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Yes. We also build AI assistants that answer from your documents in Arabic and English, and agents for internal work such as staff requests. Describe your case on the quotation page.